Terms and Conditions

2. Service Description

SalesHunt is a B2B sales intelligence platform that helps businesses identify and connect with relevant decision-makers. The Service includes ideal customer profile matching, company and contact discovery, data enrichment, outreach tools, and analytics. We continuously improve the Service and may modify features, provided core functionality is not materially reduced. We reserve the right to discontinue the Service with at least 90 days' notice, in which case prepaid fees for the unused portion of your subscription will be refunded pro-rata.

3. Account Terms

You must provide accurate information when creating an account. You are responsible for keeping your login credentials secure and for all activity under your account. Account credentials may not be shared between individuals — each user needs their own account. You must be at least 18 years old to use the Service. Notify us immediately at support@saleshunt.ai if you suspect unauthorized access.

4. Subscription and Pricing

The Service is available through paid subscription plans and pay-as-you-go pricing. Available plans, features, and pricing are published on saleshunt.ai. We may change pricing with at least 30 days' notice before your next renewal period. Updated pricing applies from the next renewal — not mid-term.

Outcome-based pricing

Some plans include pricing based on the number of Qualified Companies (companies matching your ideal customer profile criteria) identified by the Service. What constitutes a Qualified Company is defined in your plan configuration.

Usage limits

Each plan includes a fixed number of Qualified Companies per month. When you reach your plan limit, no additional Qualified Companies are provided until the next billing period. You may upgrade to a higher plan for increased limits. Individual actions (such as contact lookups and enrichment) are available on a pay-as-you-go basis as specified in your plan.

Free trials

We may offer free trials. Free trials are limited to one per person or organization. Creating multiple accounts to obtain additional trials is not permitted. After a trial ends, paid features are suspended unless you subscribe or add a pay-as-you-go balance. We may modify or end trial offerings at any time.

5. Payment and Billing

All fees are in Euros (EUR) and billed in advance on a monthly or annual basis depending on your plan. Individual actions (such as contact lookups and enrichment) are billed on a pay-as-you-go basis and charged as you use them. Payments are processed via Stripe — you must keep a valid payment method on file.

Overdue amounts bear interest at 1% per month or the maximum rate permitted by Dutch law, whichever is lower.

All fees are exclusive of applicable taxes, including VAT. We will charge VAT where required by law. Fees are non-refundable, except: (a) where required by applicable law, (b) where SalesHunt terminates your subscription other than for your breach, or (c) where you terminate due to material changes to these Terms under Section 14 — in which cases prepaid fees for the unused portion of your subscription will be refunded pro-rata.

6. Data Ownership and Intellectual Property

Customer Data

You retain all rights to data you upload or enter into the Service ("Customer Data"). You grant us a limited license to process it solely to provide the Service.

Discovered Data

Company information and contact details discovered through the Service — sourced from public sources, third-party providers, and the SalesHunt platform — are provided as part of your subscription ("Discovered Data"). You may use Discovered Data for your own sales activities or to provide prospecting and outreach services to your clients. You may not:

• Resell Discovered Data as a standalone data product
• Use it to build or augment a competing database or data service
• Retain it after your subscription ends, except for data already in your CRM for active business relationships

Platform Data

Aggregated, anonymized data derived from Service usage that does not identify you or any individual ("Platform Data") belongs to SalesHunt. We may use it for service improvement, benchmarking, and analytics.

SalesHunt IP

We retain all intellectual property rights in the Service, including software, algorithms, models, designs, trademarks, and documentation.

7. Acceptable Use

You must use the Service in compliance with all applicable laws, including GDPR, the ePrivacy Directive, and anti-spam legislation, and with our Acceptable Use Policy (available at saleshunt.ai/aup), which forms part of these Terms. In particular, you may not:

• Use the Service to send unsolicited communications without an appropriate legal basis
• Upload or process data that you do not have the right to use
• Attempt to access other customers' data or interfere with the Service's infrastructure
• Use the Service for any unlawful, fraudulent, or abusive purpose

You are solely responsible for ensuring your use of Discovered Data complies with data protection laws, including having an appropriate legal basis for outreach activities.

We may suspend your access to the Service if: (a) payment is more than 14 days overdue after written notice, (b) we reasonably believe you are in serious violation of these Terms, including unlawful use of data, fraudulent activity, or actions that threaten the security or integrity of the Service. For serious violations, suspension may be immediate. We will notify you promptly and provide an opportunity to address the issue.

8. Data Protection

We process personal data in accordance with our Privacy Policy. Where we process personal data on your behalf, the Data Processing Agreement applies and forms part of these Terms.

You act as an independent data controller when using Discovered Data for your own outreach and sales activities.

9. Service Availability

We use commercially reasonable efforts to keep the Service available but do not guarantee any specific uptime percentage. We will provide reasonable notice before planned maintenance that may affect availability.

10. Warranty Disclaimer

The Service is provided "as is" without warranties of any kind, whether express or implied, including warranties of merchantability or fitness for a particular purpose. While we take reasonable steps to ensure data accuracy, we do not guarantee that Discovered Data is complete, accurate, or current. You should verify contact information before relying on it.

11. Limitation of Liability

No indirect damages

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.

Liability cap

SalesHunt's total aggregate liability under these Terms shall not exceed the fees paid by you in the 12 months preceding the event giving rise to the claim.

Customer responsibility

SalesHunt is not liable for claims, damages, or penalties arising from your use of Discovered Data, including claims related to unsolicited communications, data protection violations, or regulatory fines.

Mandatory exceptions

Nothing in these Terms limits either party's liability for intentional misconduct (opzet), gross negligence (bewuste roekeloosheid), death or personal injury caused by negligence, or any other liability that cannot be excluded under Dutch law.

12. Term and Termination

These Terms take effect when you create an account and continue for the duration of your subscription. Subscriptions automatically renew unless you or we give at least 30 days' notice before the end of the current period.

Either party may terminate for material breach if the breach is not cured within 30 days of written notice. Monthly subscriptions can be cancelled at any time, effective at the end of the current billing period. Annual subscriptions run for the full annual term.

On termination: your access is deactivated, Customer Data is available for export for 30 days (then deleted), and you must stop using Discovered Data (except data already in your CRM for active business relationships).

Survival. Sections 5 (Payment), 6 (Data Ownership and IP), 10 (Warranty Disclaimer), 11 (Limitation of Liability), 13 (Confidentiality), 15 (Governing Law), and 16 (General Provisions) survive termination.

13. Confidentiality

Each party will keep confidential any non-public information received from the other party. This does not apply to information that is publicly available, independently developed, received from a third party without restriction, or required to be disclosed by law or court order (provided the disclosing party is notified where legally permitted). Confidentiality obligations survive termination for 3 years.

14. Modifications

We may update these Terms from time to time. We will notify you of material changes at least 30 days before they take effect. Continued use after changes take effect means you accept the updated Terms. If you disagree, you may terminate before the changes take effect and receive a pro-rata refund of any prepaid fees (see Section 5).

15. Governing Law and Disputes

These Terms are governed by Dutch law. Before initiating legal proceedings, both parties will attempt to resolve disputes in good faith for at least 30 days. Any unresolved disputes are subject to the exclusive jurisdiction of the courts of Amsterdam, the Netherlands.

16. General Provisions

Entire agreement. These Terms, together with the Privacy Policy, the Acceptable Use Policy, and the Data Processing Agreement, constitute the entire agreement between us.

Severability. If any provision is found unenforceable, the remaining provisions remain in full force.

Waiver. Failure to enforce any provision does not constitute a waiver.

Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or asset sale.

Force majeure. Neither party is liable for failure to perform due to events beyond reasonable control, including natural disasters, war, pandemics, government actions, or internet infrastructure failures. If a force majeure event continues for more than 60 days, either party may terminate by written notice.

Notices. All notices to SalesHunt should be sent to support@saleshunt.ai. We will send notices to the email address on your account.

Contact

SalesHunt.ai B.V.
Gordelweg 71 C, 3037AJ Rotterdam, Netherlands
KvK: 91822408 | VAT: NL865783068B01
Email: support@saleshunt.ai